Novella Pro Solutions
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Capabilities

Complete back-office support for your medical practice.

We handle everything from patient scheduling to billing so your team can focus on care, not paperwork.

Admin Support
HIPAA-Conscious
Live in 7 Days
All US Specialties
01

Front Office Support

Professional patient-facing support.

Our VAs act as an extension of your front desk, ensuring every patient interaction is handled professionally and efficiently.

  • Appointment scheduling & confirmations
  • Patient calls (inbound & outbound)
  • Insurance eligibility verification
  • Patient intake and registration
  • Referral coordination
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02

Clinical Support

Accurate and reliable documentation support.

We support your providers with real-time and offline documentation to reduce workload and improve efficiency.

  • Medical scribing (live & async)
  • SOAP notes
  • Chart preparation
  • EHR updates
  • Care coordination
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03

Billing & Revenue Cycle

Improve your cash flow.

Our VAs help ensure faster payments, fewer denials, and a smoother billing process.

  • Medical billing and coding
  • Claims submission
  • Denial management
  • Payment posting
  • Accounts receivable follow-up
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04

Back Office Admin

Keep your operations running smoothly.

  • Prior authorizations
  • Inbox & email management
  • Calendar management
  • Document processing
  • Data entry & reporting
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05

Other Support

Go beyond basic support.

  • Lab & imaging coordination
  • Prescription refills
  • Telehealth support
  • Compliance monitoring
  • Workflow optimization
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Need help with your workload?

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Ready to scale? Live in 7 Days ⚡
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